Last Updated: March 10, 2026
Welcome to https://www.susilky.com (“Site”).
SuSilky and its affiliates provide website features, products, and services to you when you visit or shop on the Site. By accessing or using our Services, you agree to be bound by these Terms of Use (“Terms”).
We reserve the right to update or modify these Terms at any time. Changes will not apply to orders already accepted unless required by law. Your continued use of the Site constitutes acceptance of any updates.
Additional terms may apply to certain services or products and will form part of these Terms.
Privacy
Your use of the Site is also governed by our Privacy Policy. Please review it to understand our practices regarding your personal information.
Intellectual Property
- Trademarks: “SuSilky”, “susilky.com”, and our logos, graphics, and service names are trademarks of SuSilky. They may not be used in connection with any product or service without our prior written consent.
- Copyright: All content on this Site—including text, images, silk product descriptions, graphics, and software—is the property of SuSilky and protected by international copyright laws. You may download or print portions of the content for personal, non-commercial use only.
Customer Account
If you create an account on SuSilky, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Site Access & Restrictions
You are granted a limited license to access the Site for personal use. You are prohibited from:
- Using data mining, robots, or similar data gathering tools.
- Reproducing, duplicating, or selling any portion of the Site for commercial purposes without consent.
- Posting any unlawful, threatening, defamatory, or obscene material.
Orders and Contract Formation
Order Acceptance: After placing an order, you will receive an “Order Confirmation” email. This does not signify our acceptance of your order. A legally binding contract is formed only when we send you a “Shipping Confirmation” email.
Cancellations: We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity. If your payment has already been processed, we will issue a full refund.
Pricing, Availability, and Errors
- Prices and availability are subject to change without notice.
- In the event of an obvious pricing error (e.g., a product listed for $0.01 instead of $100), we are not obligated to provide the product at the incorrect price and may cancel the order even after a Shipping Confirmation has been sent.
- International Pricing: Checkout is processed in U.S. Dollars (USD). Your bank may apply conversion fees.
Shipping & Delivery Policy
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
- Delivery dates are estimates and not guaranteed.
- For detailed information on shipping rates, regions, and estimated timelines, please refer to our Shipping Policy.
Return and Refund Policy (Distance Selling)
- Conditions: Products must be returned in their original, unused condition at your own cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession.
- Exclusions: For hygiene reasons, certain silk products (like used bedding or intimate apparel) may not be returnable if the original packaging is opened, unless defective.
- For instructions on how to initiate a return, please visit our Return Policy.
FTC Disclosure Regarding Advertisements
The Federal Trade Commission (FTC) has established guidelines for endorsements and testimonials in advertising. In compliance with these guidelines, please note:
Independence: Advertisers do not influence the content, topics, or posts on this site. Our goal is to provide value to our readers and customers.
Affiliate Links: Some links to products or services on this Site are affiliate links. If you click on these links and make a purchase, SuSilky may receive a commission at no additional cost to you.
Honest Opinions: We are never paid to provide a positive review. Each product or service is reviewed based on our own time and effort to provide an honest opinion.
Limitation of Liability and Disclaimers
- The Site and all products are provided on an “AS IS” and “as available” basis unless otherwise specified in writing.
- SuSilky specifically disclaims all warranties of any kind, whether express or implied, including merchantability or fitness for a particular purpose.
- SuSilky will not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products purchased through it. Our total liability is limited to the purchase price of the product.
Applicable Law and Disputes
Global Users: These Terms are governed by the laws of Hong Kong (or your primary business location). Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
Severability: If any part of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
For any questions regarding these Terms or to initiate a return, please contact us at: Email: support@susilky.com
