Introduction and Overview
Thank you for visiting SuSilky. Your privacy is important to us.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.susilky.com (the “Site”). By using our Services, you agree to the collection and use of information in accordance with this policy and our Terms and Conditions.
As a visitor or member of SuSilky, you consent to SuSilky (the “Company”), as well as our respective representatives and/or agents collecting, using, disclosing, and sharing your personal data in order to provide you with a safe and customized experience.
What Personal Data We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”
We collect Device Information using:
- Cookies: Data files placed on your device. For more info, visit allaboutcookies.org.
- Log files: Track actions occurring on the Site (IP address, browser type, date/time stamps).
- Web beacons, tags, and pixels: Electronic files used to record how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase, we collect certain information including your name, billing address, shipping address, payment information (processed securely by our third-party payment processors), email address, and phone number. We refer to this as “Order Information.”
Cookies
To make this website work properly, we place small data files called cookies on your device.
- Essential: Required for login, shopping cart, and security.
- Functional: Remember your preferences and customize your experience.
- Performance & Analytics: Help us understand how our content performs (e.g., Google Analytics).
- Traffic & Advertising: Help us tailor our marketing to your needs.
You can control or delete cookies through your browser settings; however, disabling them may prevent you from taking full advantage of the website features.
Legal Basis & Your Rights (GDPR & CCPA)
Legal Basis for Processing (EEA Users)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context in which we collect it (Consent, Contractual necessity, or Legitimate interests under GDPR). You may withdraw your consent at any time by contacting support@susilky.com.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us via the email below.
Third-Party Tools & Sharing Your Information
We share your Personal Information with third parties to help us use your information, as described above:
- Mailerlite: We use Mailerlite to manage our newsletter and email marketing.
- Cloudflare: Used as our CDN provider to prevent DDOS attacks and optimize content delivery. Data submitted passes through Cloudflare using end-to-end encryption.
- Google Analytics: To help us understand how our customers use the Site. Opt-out here.
- Sassy Social Share: This plugin is used for social sharing and is GDPR compatible.
- Compliance: We may also share your information to comply with applicable laws, respond to a subpoena, or protect our rights.
How We Protect Your Information
We implement a variety of security measures, including SSL (Secure Socket Layer) technology, to maintain the safety of your personal information. Your private information (credit cards, financials, etc.) is not stored on our servers after a transaction; it is handled by our secure payment gateway providers.
Please note that no method of transmission over the Internet is 100% secure. You are responsible for keeping your account password confidential.
Data Retention
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely for automated approval of follow-up comments.
- Order Information: When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.
- User Profiles: For registered users, we store the personal information provided in their user profile. Users can see, edit, or delete their information at any time.
Media & Embedded Content
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
- Embedded Content: Articles on this site may include embedded content (e.g. videos, images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us by e-mail at support@susilky.com.
